FAQ

FAQ

Why don't you ship to Arizona?

We're taking AeroPress's lead on this: "Many Arizona cities require payment of a business license fee ranging from $10 to $100 per city, per year, if you ship to a customer in the city. A single $7 sale in just one city could trigger a $100 annual fee..."

Why do most, if not all of your coffees get roasted and shipped only once a week? 

Good question. The TL;DRthe coffee is roasted-to-order in small batches, to preserve quality/freshness.

The reason for this is purely freshness, and the size of the roaster partners we work with. Most roaster partners we work with have one roasting & one shipping day per week, so we match that schedule in order to preserve freshness of the roast that's shipped to you. 

Micro roasters can ship more frequently as they control all operations, and don't have large wholesale accounts. Bigger roaster partners that potentially have a café or work with other wholesale accounts have to have a more scheduled roasting and shipping approach. We are working on different shipping options that align with our "roasted-to-order" mandate.

What is specialty coffee?

Specialty coffee is higher-quality coffee beans typically roasted in smaller batches so that the roaster team can, again, focus on the freshness of the beans sold. If they roasted too many beans at once, that overflow would likely go into the next order, which discounts the level of quality and sets the roast date farther back than optimal for consumption.

Who even are you?

Lorenzo and Julian are health nerds, food lovers, and people who like to connect the dots. We went to school together and have been ideating on what to work on for years. We will create, operate, and own a business that has purpose. 

want other questions answered? email us at hi@vibrantry.com and we'll get back to you within 48 hours.

Now what?

via GIPHY

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Roaster Partners: (more info/roasters coming soon):
Rose Park Roasters
Leiva's Coffee
Have a suggestion? Interested in working with us? Email hi@vibrantry.com!